Employer FAQs
Welcome to the Florida Child Support ePay site. This site allows employers to remit child support withholdings via the web.

Employers may use this site to prepare a file to submit to their bank through the Electronic Funds Transfer (EFT/EDI) portion of the website. Employers may also schedule ACH Debit payments for their child support withholdings.
Electronic Funds Transfer (EFT/EDI)
How can I obtain information on the electronic funds transfer process?
Click the Employer EFT/EDI packet on the left side of this webpage and download the information packet. This document will guide you through the steps necessary to implement EFT/EDI with your financial institution.

I Recently arranged for a prenote transmission with my financial institution. When can I stop mailing in checks?
Five (5) business days are required to verify the remittance bank account information through your financial institution. You should continue to send a check for your child support withholdings during this period. If the prenote is not successful, you must continue to send a check until the bank account information has been verified.

Can I transmit a debit Transaction (reversal) if there is a mistake?
No, debit transactions are not allowed.

ACH Debit –Automated Payments from a Bank Account
Registering and Scheduling a Bank Draft

Verify Bank Account (Micro Payments)

Editing or Changing an Account

Unavailable Funds

General FAQs

User ID and Password

Technical Issues

Unauthorized Access of an Account

Contact Information
Florida Child Support State Disbursement Unit
P. O. Box 8500
Tallahassee, FL 32314
Customer Service: 1-888-883-0743

 Please read our Terms and Conditions and our Web Accessibility Policy.

©2015 Florida Department of Revenue
5050 West Tennessee Street, Tallahassee, FL 32399